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Serving Horn Lake, MS and surrounding areas. (662) 707-8005
Effective date: January 1, 2026
By visiting hornlakeinsulation.com or engaging Horn Lake Insulation for insulation services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services. These terms apply to all visitors, customers, and others who access our website or engage us for work.
Horn Lake Insulation provides residential and commercial insulation services including, but not limited to, spray foam insulation, attic insulation, blown-in insulation, crawl space insulation, wall insulation, basement insulation, vapor barrier installation, air sealing, and related services in Horn Lake, MSand surrounding areas.
All services are subject to availability and to our ability to serve your specific location and project type. We reserve the right to decline any project that falls outside our service area or scope of work.
Estimates provided by Horn Lake Insulation are based on information available at the time of the site visit. An estimate is not a guaranteed final price. Final pricing is confirmed in a written proposal or work order that you must sign before work begins.
Estimates are valid for 30 days from the date they are provided. After that period, material and labor costs may have changed and a new estimate may be required.
Additional costs may apply if conditions discovered during the job differ materially from those assessed during the estimate - for example, unexpected moisture damage, pest activity, or structural access limitations. We will notify you and obtain your approval before proceeding with any work that would result in charges beyond the original estimate.
Once a job is scheduled, we ask that you notify us at least 48 hours in advance if you need to reschedule or cancel. You can reach us by phone at (662) 707-8005 or by email at hi@hornlakeinsulation.com.
Cancellations made with less than 48 hours notice may result in a trip charge to cover mobilization costs, particularly for jobs that require specialized equipment. We will communicate any such charge to you before the original appointment date.
We will make every reasonable effort to keep scheduled appointments. In the event that we must reschedule due to weather, equipment issues, or other factors, we will contact you as early as possible to arrange a new time.
Payment is due upon completion of the work unless a different arrangement has been agreed to in writing before work begins. For larger projects, we may require a deposit before scheduling the job. Any deposit amount and terms will be stated in your written proposal.
Accepted payment methods will be communicated to you at the time of your written proposal. Invoices not paid within 30 days of the completion date may be subject to a late fee. If collection action becomes necessary, the customer is responsible for any associated costs, including reasonable attorney fees, to the extent permitted by applicable law.
Disputes about a charge must be raised with us within 10 business days of the invoice date. Contact us at hi@hornlakeinsulation.com to discuss any billing concerns.
To ensure a safe and efficient installation, customers are responsible for:
Horn Lake Insulation stands behind the quality of our work. If you experience a problem directly related to our workmanship within 1 year of the job completion date, contact us and we will assess the issue and make it right at no additional charge, provided the issue is caused by our installation and not by subsequent damage, modification, or conditions outside our control.
Material warranties, if any, are provided by the manufacturer and are separate from our workmanship warranty. We will provide you with any available manufacturer documentation at the time of project completion.
Except as expressly stated in Section 7 above, our services and the content on this website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
Estimated energy savings discussed on this website or during consultations are based on general industry data and local conditions. Actual results will vary based on your home's construction, usage habits, HVAC system, and other factors. We do not guarantee specific energy savings.
To the fullest extent permitted by law, Horn Lake Insulation shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or the use of this website - including loss of income, data, or property - even if we have been advised of the possibility of such damages.
Our total liability for any claim arising from services we performed shall not exceed the amount you paid us for those specific services. Nothing in these terms limits liability for personal injury caused by our negligence or for any other liability that cannot be limited or excluded by applicable law.
If you have a dispute with us, please contact us first at hi@hornlakeinsulation.com so we can try to resolve the issue directly. Most concerns can be resolved quickly with a direct conversation.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing other legal remedies. If mediation fails, any legal action shall be brought in the appropriate court in MS, and the prevailing party may be entitled to reasonable attorney fees as permitted by law.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions. Any legal proceedings related to these terms shall take place inMississippi.
You agree to use hornlakeinsulation.com only for lawful purposes and in a manner that does not infringe the rights of others. You may not attempt to gain unauthorized access to any part of our website or its underlying systems.
All content on this website - including text, images, and logos - is owned by or licensed to Horn Lake Insulation and may not be reproduced, distributed, or used without our express written permission.
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
If you have questions about these Terms and Conditions, please reach out:
Return to Home, visit our About page, or contact us with any questions.